How To Change Birthday On Epic Games

How to Change Birthday on Epic Games

Okay, so you want to change your birthday on Epic Games? Maybe you accidentally typed the wrong date when you created your account, or maybe you were younger when you first signed up and now you need to update it. Whatever the reason, it’s a common thing and thankfully, it’s possible! But it’s not always as straightforward as just clicking a button, so let’s walk through the steps you need to take and understand why it’s important.

Why is Your Epic Games Birthday Important?

You might wonder why Epic Games even asks for your birthday. It’s not just for collecting data! Knowing your age helps them provide a safe and appropriate experience for everyone using their platform. Here’s why your birthday matters:

• Age Restrictions: Some games have age ratings. Epic Games needs to know your age to make sure you’re able to play games that are right for your age group. This helps ensure kids aren’t exposed to mature content.
• Parental Controls: If you’re under a certain age, like 13, Epic Games might use your birthdate to activate extra parental controls to help keep you safe online. This way, your parents or guardians can help monitor your gaming activity.
• Legal Compliance: There are laws about how companies can collect data, especially from children. Epic Games needs to follow these laws, and knowing your birthday helps them do that properly.
• Personalized Experience: Your age can also help Epic Games suggest games or content that you might like. Think of it like when a store recommends things based on your previous purchases, but based on age.

The Direct Change Method: What You Need to Know

Unfortunately, Epic Games doesn’t allow you to change your birthday directly through your account settings – at least not for all ages. This is mainly because of the child protection laws that are in place. If you’re trying to change a birthday that’s registered as an under-13 account, there’s a specific process to follow to protect that user. If you are above that age, the change may be a bit more lenient but still needs verification.

So, while you might look for a ‘Change Birthday’ button, you won’t find it. Instead, you’ll need to contact Epic Games Support. This is where things get a little bit more involved, but don’t worry; we’ll explain it step by step.

Steps to Contact Epic Games Support for a Birthday Change

Because there isn’t a simple “edit” button, you have to reach out to Epic Games for help. Here’s how you do it:

1. Go to the Epic Games Support Page

First, you need to go to the official Epic Games website. Look for the “Support” link. It’s usually at the bottom of the page or in the navigation menu. Click on it to go to their support area. You might find it by searching “Epic Games Support” on a search engine like Google.

2. Find the Contact Us Option

Once you’re on the support page, you’ll see a bunch of different topics. Look for a “Contact Us” button or link. Sometimes it’s under a “Need Help” section. This is where you can send a message directly to Epic Games support team. Be prepared to log into your Epic Games account if you haven’t already because sometimes they’ll ask to ensure it’s you.

3. Choose the Right Category

When you contact them, you’ll probably have to pick a category for your issue. You’ll want to find a category that is related to “Account” or “Account Settings”. From there, you’ll often get a sub-option about needing to change your account information or something to the similar context. If you cannot find “birthday” directly, choose the closest one. It is okay if there is a lack of a specific option, choosing the best fit will do the work.

4. Explain Your Situation

Now, you need to explain why you need to change your birthday. Be clear and polite in your message. You should include:

• Your Epic Games account username or display name
• The original birthday you entered
• The correct birthday you want to use
• A brief explanation of why you need to change it, for example, “I entered the wrong birthdate during setup” or, “I was under my legal age at the time of account creation but now I am over it”

The more details you provide, the faster they can help you.

5. Provide Proof of Age (If Necessary)

Depending on the situation, Epic Games may ask you for proof of your actual birthday. This is to make sure the information is correct and not trying to bypass age restrictions. Acceptable documents vary and may include a:

• Driver’s license
• Passport
• Birth certificate

Make sure that whatever you provide is clear and that the document hasn’t expired. If you are under 18, your parents might have to provide this documentation to verify the correct information. They also sometimes verify you through the information of your official email address.

6. Submit Your Request and Wait

After providing the necessary information and documentation if asked, you need to send in the request. Once submitted, you will have to wait for a response from Epic Games Support. This process usually doesn’t take too long (2-3 business days) but can be longer depending on how busy they are. So, make sure to keep an eye on the email you used for your Epic account for any messages from them.

7. Follow Instructions From Support

The support team will respond to your request and may ask for more information or give you confirmation that they have changed your birthdate. Follow their instructions carefully and if they ask for more information, provide the additional details as accurately as possible. Once they finish processing your request, the change will be done.

Common Scenarios and What to Expect

Let’s look at some specific situations you might encounter.

Scenario 1: Changing a Birthday for an Under-13 Account

This is the most restrictive situation. If the birthday on your account indicates you are under 13, Epic Games needs to be very careful. They’ll likely ask for proof from your parents or guardians and follow up with all their legal checks. This is for your own safety and also to comply with the laws. The process could also take a little longer as parental consent may be needed through different methods.

Parental consent can involve things like sending a document that is signed by your parents and even having your parents speak directly to Epic Games support to confirm the change. It’s important to have your parents or guardians involved in this process so they can confirm that the change is correct and comply with the requirements that Epic Games will request.

Scenario 2: Changing a Birthday for an Over-13 Account

If your account is registered as an over-13 account, the process might be a little quicker than the under 13 account. You will still need to contact Epic Games support, but they might be less strict about the amount of verification required. They might also ask for proof of your identity and you have to follow all the processes they recommend.
Be prepared to have proper documentation, as some scenarios can get a bit more complicated. But the overall process would be shorter and simpler compared to accounts registered as under 13.

Scenario 3: Accidental Entry Errors

Sometimes people make mistakes when they create their account, and that’s okay. If you accidentally typed the wrong birthday, this is a valid reason to ask for a change. Epic Games Support is usually understanding in these cases. You need to explain that you made a mistake and provide the correct birthday.

Important Things to Remember

• Be Patient: Changing your birthdate requires a bit of patience. Epic Games support gets a lot of messages, so it might take a little while for them to respond. Be respectful and patient, and they will assist you properly.
• Be Accurate: When you’re giving information to Epic Games, make sure it’s 100% correct. Providing the wrong information or trying to mislead can cause more problems and delays. Double-check before submitting.
• Don’t Try to Bypass the System: Trying to trick Epic Games into changing your birthday using other methods is not a good idea. It can lead to account suspension and other issues. The official method is always the best option.
• Use the Correct Channels: Don’t rely on unofficial sites or forums for instructions. Always use the Epic Games official website and support page for guidance and help.
• Keep Documentation Ready: If you think you might need to prove your age, make sure you have the proper documents (like a passport, ID or birth certificate) ready before you begin the process.
• Parental Involvement: If you are under the age of 18 it’s a great idea to involve your parent or guardians to make the process faster and they’ll know what you are trying to do with your Epic Games account.

Why This Whole Process Is So Important?

Changing your birthdate on Epic Games may seem like a complicated process, but it’s something that many companies do to keep everyone safe and compliant with different rules. By making sure everyone is playing games that are right for their age, Epic Games also protects the user and helps them follow the different legal boundaries.

It’s also a way of ensuring that the information that is kept by Epic Games is accurate and truthful, which means that you have a good experience on the platform. Although the process may take a bit of patience and care, going through the process ensures the platform works correctly for everyone.

Having the correct birthday on your Epic Games account matters for age restrictions, parental controls, and legal compliance. While you can’t change it yourself directly, contacting their support is a good and safe option. The process may differ depending on your age but that’s because of legal boundaries. If you’re under 13, it’s especially important to involve your parents or guardians. Be patient, provide accurate details and follow the given instructions and it will be okay.