How Do You Return A Game To Gamefly

How Do You Return a Game to GameFly?

Okay, so you’ve had your fun, finished that epic quest, or maybe the game just wasn’t your cup of tea. Now it’s time to send it back to GameFly. Don’t worry, it’s not complicated! Returning games to GameFly is a pretty straightforward process designed to be easy for everyone, and we’re here to walk you through each step.

Understanding the GameFly Return Process

Before we dive into the specifics, it’s important to get the basic idea. GameFly is a video game rental service, meaning that you borrow games and then send them back when you’re done. Unlike buying a game, you don’t keep it permanently. When you return a game, GameFly sends you the next game on your list. Think of it like a library for video games.

Key Concepts: Queue and Return Labels

Two important things to know are your “Game Queue” and “return labels”. Your Game Queue is your list of games you want to play. When you return a game, GameFly looks at your queue and sends you the next available game. Return labels are special mailing labels that GameFly sends to you, which you use to ship games back to them. They’re pre-paid, so you don’t have to worry about extra postage. These labels are the key for sending your rented game back without any hassle.

Getting Ready to Return a Game

Let’s get into the nitty-gritty of how to prepare your game for its journey back to GameFly. These simple steps will make the process super smooth.

Step 1: Locating the Return Envelope

When you receive a game from GameFly, it arrives in a special red envelope. This envelope is your key to sending the game back. Don’t throw it away! It’s reusable and designed to be used for multiple return trips. You’ll find this envelope in your mailbox when you receive a game.

Step 2: Checking the Return Label

Inside the envelope, you’ll find a return label. This label has important information, like GameFly’s address and a special barcode that identifies your account. Make sure you use the correct label that came with that specific game, if you have multiple games out at a time, this is crucial. Do not mix labels. This is how GameFly knows which game you’re returning.

Step 3: Inspecting the Game

Before you pack up the game, take a moment to make sure it’s in good condition. Ensure the game disc or cartridge is inside its case. This helps GameFly and the next person who gets it. It’s good to treat things well when you borrow them, right?

• Make sure the game disc is not damaged.
• Double check to ensure you have placed the disc inside the case before shipping.
• If you have multiple games out, make sure you’re sending the correct game with its corresponding label.

Packing Your Game for Return

Now that you’ve prepared the game, it’s time to pack it carefully. Following these instructions will ensure your game makes it back to GameFly safe and sound.

Step 1: Placing the Game in the Red Envelope

Slide the game case into the red envelope. Make sure the case is fully inside the envelope, so it doesn’t accidentally fall out. It should fit snugly.

Step 2: Sealing the Envelope

The red envelope has a sticky flap. Peel off the covering and seal the envelope securely. Press firmly to make sure the seal holds. This keeps the game from coming loose during transit. A securely sealed envelope is very important.

Step 3: Applying the Return Label

Now comes the final step: applying the return label. The label is usually a peel-and-stick type. Remove the backing and stick the label directly over the address window on the red envelope. Make sure the full address is visible through the window. A clear address ensures your game goes to the right place.

Important Note:
Make sure that the return address, that you received in the mail, is fully visible and it’s not damaged or covered up. This ensures the correct delivery to Gamefly.

Shipping Your Game Back

With your game packed and labeled, you are ready for the next step: shipping it back to GameFly.

Step 1: Dropping Off at the Post Office or USPS Mailbox

The easiest way to send the game is to take it to your local post office. You can hand it to a postal worker or drop it in a USPS blue collection box, which can be found in different places across your city. Usually, these are on a main street, or a major intersection. Check the USPS website to find a location near you.

Step 2: When Can You Mail Back the Game

You can mail your games back whenever you are ready. GameFly doesn’t have any hard deadlines on how long you keep the games. You can keep the game for as long as you like. However, if you want to make your Game Queue go faster, mailing it sooner than later makes the most sense. The sooner you send your game back, the sooner GameFly will send you the next one on your list.

Step 3: Tracking Your Shipment

While GameFly’s return labels don’t always come with detailed tracking information, you can usually get a basic confirmation that your game has been received by GameFly on your account. Typically, GameFly will show in your account the moment your game has been received. Once they receive the game back, the next game in your Game Queue will be sent out to you.

Step 4: What to do If You Don’t Have a Return Label

Sometimes things happen, and a label may get lost. If this happens, don’t worry! You can request a new return label from your GameFly account. It’s a simple process. Login to your GameFly account and follow the instructions there.

• Go to your GameFly account online.
• Find the game you need a new return label for.
• Follow the instructions and request a new return label.

Step 5: What To Do If You’ve Lost Your Red Envelope

Similar to a lost return label, if you lost your red shipping envelope, you can request one from GameFly. You can contact their customer service and request for another shipping envelope. However, before requesting one, check your house to make sure you haven’t misplaced it.

Tips for a Smooth Return

To make the return process even simpler, here are a few helpful tips:

Tip 1: Keep the Red Envelope Safe

When you receive a game, keep the red envelope in a safe place where you won’t lose it. A common place might be near your game console, or somewhere where you keep your mail. This will make it much easier to find when you’re ready to return the game.

Tip 2: Return the Game as Soon as You’re Done

If you want to get your next game quickly, return the game soon after you are done playing. The faster you return the game, the faster you receive your next title from your Game Queue.

Tip 3: Double-Check Everything

Before sending a game back, take a quick moment to make sure the correct game is going back with the correct label. Double-checking can prevent any unnecessary delays or mix-ups.

Tip 4: If You’re Returning Multiple Games at Once

If you’re returning more than one game at once, make sure that each game is properly packaged and has its corresponding return label, to avoid any confusion or delay from GameFly.

Tip 5: Don’t Forget the Game Disc

This may sound silly, but double check you placed the game disc back in the case. It’s easy to accidentally put the disc somewhere else, or in another game’s case. A quick check before sealing the envelope can prevent headaches.

Tip 6: Keep an Eye on Your Email

GameFly often sends emails about your game returns and new shipments. Make sure you check your email for updates and important notifications about the games you rent.

Potential Issues and Solutions

While GameFly has made the return process pretty easy, occasionally issues might pop up. Here are a few common ones and how to deal with them:

Issue 1: Incorrect Return Label

If you accidentally use the wrong return label, contact GameFly customer support immediately. They can provide guidance on what steps to take to correct the issue, and ensure that you avoid issues with your GameFly account.

Issue 2: Game Not Registered as Returned

Sometimes, despite following all the correct steps, the game might not register as returned on your account. If this happens, give GameFly a little time, usually, the system updates on its own. But if it still does not show after a few days, then you should contact their customer service, and they can look into it for you.

Issue 3: Damaged Game

If a game is damaged while you have it, you will want to check the terms of service with GameFly. Generally, small scratches are normal, but deep scratches, or broken game cases, may require further action from you to avoid extra fees from GameFly. Contact customer service to get guidance for the next step, as GameFly may charge for severely damaged games, or lost games.

Issue 4: Lost Game

If you lose a game, you have to let GameFly customer service know, and they will likely charge a replacement fee for the lost game. If you think you may have misplaced the game in your home, then a thorough search of your home is recommended before contacting customer service.

A Quick Summary

Returning a game to GameFly is an easy process, as long as you follow the correct steps. Here’s a quick reminder of the process:

1. Keep the red envelope and return label safe.
2. Place the game in the red envelope.
3. Seal the envelope.
4. Apply the correct return label.
5. Drop it off at a post office or USPS mailbox.